メンタル・イデア・ラボの本城ハルです。
ＤＥＳＣ法については今回で一応終了し、まとめとして書こうと思います。
ＤＥＳＣ法を用いるメリットは他にもあります。
他者に自分の考えや意見を正確に理解してもらい、納得感を上げ説得するＤＥＳＣ法を身につけるとことで、組織内の意見交換がスムーズに活発におこなわれ、やり取りの中で組織内の高いコミュニケーションスキルが培われます。
それは個人のコミュニケーションスキルアップや営業成績だけに留まらず、より風通しのよく効率的に気持ちの良い組織運営に繋がっていくことでしょう。そしてそれは心理的安全性の担保にも繋がり、企業がイノベーションを起こすベースとなって、業績アップに寄与していくだろうと考えます。
また、感情的にならず自分の考えを正確に伝えることで、信頼関係の構築にも役立ちます。信頼関係とは正確な意思疎通があってこそ生まれると考えます。
特にビジネスシーンで感情的になってプラスになることは一つもありません。人は感情の生き物ですから、考えや意見を感情を含めずその事実だけを伝える、なかなか難しいことをほとんどの人は経験済みだと思います。
社会人の必須スキルである感情マネジメント（アンガーマネジメントが有名）と一緒にＤＥＳＣ法はこれからの時代は特に、性別はもちろん、地位や役職を問わずビジネスに携わる者にとっては必要不可欠なスキルになっていくと考えられます。
コミュニケーションには他にもいくつかの手法があります。ＤＥＳＣ法を身につけたから大丈夫！ではなく、さまざまなコニュニケーション技法を身につけ、相手やＴＰＯに合わせて使い分けられると気持ちにも余裕が生まれるかもしれませんね。
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＜運営会社：Jiyuuku Inc.＞
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